FREE Shipping and Delivery Policy
1. FREE SHIPPING & DELIVERY POLICY
We do not deliver to PO Boxes, military and restricted areas, all naval ports and Jurong Island.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 5 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorisation, packing and dispatching of order. An email confirmation will be sent for all orders once received.
3. NO SHIPPING CHARGES - FREE DELIVERY WORLDWIDE!
We provide Free Delivery and Shipping WORLDWIDE. We try to ship all the orders within 3-5 business days, however, if traffic is high on our website, it might take 14 business days as well for the orders to get delivered.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.
3. NO TAXES, DUTIES & TARIFFS FEES
For all international orders, we pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER CARD credit and debit cards, American Express through Google Pay. We do not accept payments via ATM or inter-bank transfers.